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January 4, 2023

The recent cancellations over the holidays at Southwest Airlines serve as a reminder of the importance of keeping software and operating systems up-to-date for organizations. In this post, we’ll take a closer look at the incident and the lessons that can be learned from it.

What happened?

Southwest Airlines’ Skysolver system is a tool used to manage the airline’s schedule and make changes to flights as needed. However, a software glitch caused the system to cancel a large number of flights over the holidays, leading to significant delays and disruptions for travelers.

According to Southwest Airlines, the issue has since been resolved, but not before causing significant headaches for hundreds of thousands of travelers. Many were stranded at airports or had to scramble to make last-minute travel arrangements as a result of the cancellations.

What can we learn from this incident?

  • The importance of staying up-to-date: Outdated software and operating systems can be vulnerable to glitches and other issues that can disrupt operations and negatively impact customers. By keeping them up-to-date, organizations can minimize these risks and ensure that their systems are running smoothly.
  • The cost of neglecting updates: The disruptions caused by the software glitch resulted in significant delays and disruptions for travelers, as well as a significant impact on Southwest Airlines’ reputation. By keeping software up-to-date, organizations can avoid similar issues and the associated costs.
  • The benefits of proactive maintenance: By regularly updating software and other systems, organizations can minimize the risk of disruptions and ensure that their operations are running smoothly.
  • Maintaining cybersecurity: The more outdated software is, the more vulnerable it is to malware and hacks. Keeping software and operating systems up to date ensures that the most current security patches are applied.

The incident at Southwest Airlines serve as a reminder of the importance of keeping software and operating systems up-to-date for organizations. By taking this lesson to heart, organizations can minimize the risk of disruptions and ensure that their systems are running smoothly. Make sure to keep software and operating systems up to date.

February 16, 2021

Gate3 strongly believes in using technology to streamline tedious processes. Our philosophy is that technology should be used as an asset for businesses rather than a burden. That is why when ainternational law firm reached out to us with a concept to simplify their mergers and acquisitions process, we were happy to help them turn it into reality. 

This firm identified mergers and acquisitions transactions as a laborious process with countless documents and negotiations. The law firm wanted to simplify the entire transaction process through technology that can consolidate the documents, track the negotiation process, enable negotiations between multiple parties using a mobile platform and generate analytics based on data from previous transactions. 

In response, Gate3 developed a mobile application for iOS and Web-based dashboard that used MongoDB on the Azure platform. The result was a robust solution that simplified the mergers and acquisitions process and used data to help with future transactions. Additionally, Gate3 ensured the prototype underwent multiple penetration tests and was hardened to meet the firm’s strict and comprehensive security standards. 

Through our work, we have demonstrated yet again that we can provide great solutions to whatever tech needs our customers have. If you have any tech or mobile app needs, contact us right now by emailing dev@gate3.co or giving us a call at 847-801-8008! 

February 5, 2021

 We have been informed that a fraudulent company has falsely been using Gate3’s name. 

This fraudulent company is using the domain name gate3tech.com to offer employment and will send a forged check to prospective employees under another company name. The BBB has detailed on information on this type of employment scam. If you receive any communications that follow this pattern, please contact the authorities at ic3.gov and your financial institution with this information. 

Gate3 is in contact with the authorities and will continue to pursue this matter. 

January 26, 2021


The marketing department of a global distribution corporation reached out to Gate3 with the need to update a mobile application. The existing app was cumbersome to maintain and had issues with its back-end management.  

Person Holding Space Gray Iphone 6Gate3 developed a brand-new hybrid mobile app for theineeds. A hybrid solution provides users full functionality whether accessing the application with a mobile device or a desktop browser. Our goal was to make the hybrid app easier to use and maintain. We developed the front-end using Ionic React to provide a streamlined, user-friendly experience. Additionally, our team updated the management interface, which is hosted on SiteCore and leverages VueJS, allowing for a robust and simplified update process.   


Gate3 is proud to have provided our services to this company, demonstrating our ability to provide real solutions to anyone’s mobile app needs. If you have any mobile app needs, do not hesitate to reach out! Email us at dev@gate3.co, or give us a call at 847-801-8008! 

January 5, 2021

Gate3 understands the importance of small and local businesses to our communities. We believe in partnering with these same local businesses to solve problems and leverage technology to their benefit. That’s why our company has created an intake web application for U.S. Waterproofing.

Originally, U.S. Waterproofing had a robust homegrown desktop app designed to track customer appointments. However, this app was running on an outdated platform. Our team leveraged the lessons learned over decades of programming this homegrown application and implemented a modern Web Application from the ground up. Additionally, Gate3 has integrated data captured on a legacy customer relationship management/enterprise resource planning system with newly collected data on a new scalable platform. Our team is also assisting U.S. Waterproofing in replacing their legacy FoxPro based applications with modern technologies such as PostgreSQL, .NET Core, and Vue JS.

U.S. Waterproofing is the largest basement waterproofing and foundation repair company in the Midwest. They are a family-owned business that has been around since 1957, serving the Chicago and Rockford areas of Illinois, southeast Wisconsin and northwest Indiana. Check them out at www.uswaterproofing.com!


December 15, 2020

Traceable Change contacted Gate3 to develop a new module for a mobile-based training and learning platform, as well as develop and implement a DevOps strategy to support role-based functions and optimize content creation and management. Our team helped re-architect back-end infrastructure to enable a reporting module for the training application. We were also able to provide a sandbox training area for users by introducing VueJS as a modern and interactive client-side framework. Our team also addressed Traceable Change’s DevOps concerns through re-architecting data, additional database setup and management, additional development, and new server configurations for Traceable Change’s infrastructure.

Through this engagement, Gate3 has established a strong partnership with Traceable Change, one that is already projected to continue thru 2022. This type of partnership has been instrumental to Gate3’s success and growth

At Gate3, we believe in working together with other organizations to achieve greater goals. If you need a technology partner, then give us a call at 847-801-8008! Together, we can come up with solutionAdditionally, if you need exceptional UX design, please visit TraceableChange.com or email them at connect@traceablechange.com!


December 1, 2020

Featured image by Ken Lund

The Illinois Tollway system collects money from thousands of drivers passing through expressways across the state. With a system that deals with so many people daily, it’s important for them to continuously keep their equipment up to date.  

Microsoft officially began its end-of-life phase for Windows 7 on January of 2020. This meant that Microsoft no longer supported laptops or desktops on that OS. Microsoft would also not provide any new patches with security updates.  Thus, the Illinois Tollway began efforts to upgrade their systems to Windows 10 back in 2019. In order to ensure operations on a supported and secure platform, the Illinois Tollway needed someone to smoothly roll-out 1,600 new Hewlett Packard (HP) ProDesk 600 G4 SFF Business workstations. 

We partnered up with Computer Aid, Inc., through the Sourcewell cooperative purchasing program, to provide installation services for these new workstations so that the Illinois Tollway can continue running efficiently with sufficient equipment.  

Participation in Sourcewell is available to all government entities: public and private K-12 schools, colleges, and universities; and nonprofit organizations. There is no cost, no obligation, and no liability. To learn more about Cooperative Purchasing and Sourcewell, click this link right here.

Through the Illinois Tollway project and our partnership with CAI, we can not only showcase our passion for technology, but also our drive to help others and make our state a better place.



October 12, 2020

During the age of social distancing, making everything as contactless as possible has become the new norm. School is now online, friends no longer shake hands or give each other hugs, and businesses prefer using cards instead of cash. Visitor management is no exception. With a pandemic still raging across the world, people can’t afford to do things the old way. Something as mundane as filling out a visitor log through a pen and paper (that other people have touched) now poses risks to those coming in to visit a business.

At Gate3, we are not only passionate about technology, but how technology can be used to change the world and help people adapt to a rapidly changing world. That’s why we took the opportunity to work together with Greetly in order to put together a new digital visitor management system, which also includes an option to check in without touching anything!

Instead of hiring a receptionist, businesses can use iPads in order to handle visitors. Once inside, visitors can choose which person in the business that they are meeting with, enter the purpose of their visit, and sign in with their name. Greetly will not only let the employee know of their visitor’s arrival, but can also keep a log of people who come to their business. The app can also capture pictures of the visitor, their signature, as well as non-disclosure agreements.

Additionally, visitors can check-in without having to touch a dirty piece of paper and pen. Greetly offers a contactless options where people can check themselves in through their phones. They don’t even need to download an app! This not only keeps people safe but is also convenient for everybody involved. All the visitor needs to do is scan a QR code and fill in the details with their own devices.

And speaking of COVID-19, contact tracing has been a major part of how societies keep track of this pandemic and mitigate the damages caused by it. If you are worried about a visitor coming in contact with a coronavirus patient or having a fever, Greetly makes contact-tracing much easier by keeping detailed records of who comes in and leaves your business.

Setting up Greetly is simple, taking only 10 minutes, and it can be easily customizable to whatever needs businesses have.

Gate3 has been assisting Greetly’s development by handling systems, software, web and mobile development. We mainly use Ruby on Rails, Postgre SQL, NodeJS, Hybrid Mobile Apps and React to put together this new way of checking people in.

August 28, 2019

Here’s a fix I discovered for a problem when running Quickbooks 2016 and DNS on a Windows 2012 server.


  • Users get the error Error Code: H202 This company file is on another computer, and QuickBooks needs some help connecting.
  • Quickbooks server manager service on the Windows 2012 server is not running.
  • When you run the QuickBooks Database Server Manager, and click Start Scan, it scans the folders, then get an error: Quickbooks network diagnostics failed. Resolve errors and retry.
  • If you try to start the QuickBooksDB26 system service, it starts and then immediately stops, giving the message, “The QuickBooksDB26 service on Local Computer started and then stopped.  Some services stop automatically if they are not in use by other services or programs.”
  • In the Application log on the server this error appears:”The description for Event ID 1 from source SQLANY 16.0 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.


In my case, the quickbooks database server, and DNS server are both using port 55333. If DNS is running first, quickbooks doesn’t choose another available port, but rather stops completely.

Quick Solution:

Stop the DNS Server service, then start the Quickbooks service.

This works, but you will have the same problem after a reboot.


Permanent workaround:

Stop the DNS Server service, and the Quickbooks service.

Reserve the port using netsh from the command prompt

“netsh int ipv4 add excludedportrange protocol=udp startport=55368 numberofports=5” NOTE THESE PORTS ARE DIFFERENT DEPENDING ON QUICKBOOKS DATABASE VERSION.

then start both services

See more info on the netsh command related to this.

More details on the quickbooks forums related to this same problem here.


Original Post: http://www.devonstephens.com/quickbooks-database-manager-conflicting-dns-server/